You’ve got to hand it to Apple. They do look after their customers well – at least this one they do!
You may remember I’d been having trouble with the boot-up of my 2013 iMac – yes, it’s at least 5 years old. It’s a powerful machine which I bought to do photo work and it’s been a delight, but the problems reported here …
I’ve now had an introduction to the SBOD
… had come back this month. After a couple of attempts to fix the problem myself, which I had assumed to be software problems, which involved me re-installing the operating system on a completely clean disk (ie I had to re-install all my data and applications from backup which was painless and automatic, but took a bit of time), I contacted their support via online chat, and after Traci had exhausted everything she could remotely, I was referred to the Genius Bar in the local Apple Store for an appointment that same day (actually 18:45 in the evening). A very competent and pleasant hardware technician (David) did “triage” on the machine and announced that the Fusion Drive was in fact faulty – it was a hardware problem.
And … they offered to replace and repair it at no cost to myself as I’d bought it from Apple, not elsewhere.
That’s the way to create brand loyalty. Thanks David. Thanks Apple Store, Cardiff.
Getting started with Digital Photography (revisited) – Organising your pictures
This post re-visits a subject I looked at back in 2017, and developed last year when I looked at how Google Photos could be used for simple editing. The links to these posts are here …
First two posts which set out how I go about learning about photography and the decisions I made on which software to use …
Getting started with Digital Photography: Part 1
Getting started with Digital Photography: Part 2
Then three posts about using Google Photos …
Getting to grips with Google Photos
More Google Photos – some simple image manipulation
Sharing an image (or album) from Google Photos
… I haven’t checked that all the links are still “active”, so if you come across any that are not working, don’t despair, just let me know and I’ll sort it!
What this posts addresses is something much more fundamental
Tidying-up your photos and getting ready to import/process them
This is not a trivial task; for too many years your photo collection (and mine) has been allowed to grow unchecked and uncared for. The downside of digital photography is that you have no hard copy to sort into boxes, or albums, and no cases to put 35mm slides/transparencies into either!!
Taking a photo has become the end in itself, and because it’s so easy to do and it doesn’t cost much to take multiple pictures of the same scene/person, that’s what you do.
You know all this. I don’t need to tell you, and yet you keep on putting off the evil day when you have to do something about it and get to grips with sorting all those pictures out, labelling (tagging) them and putting them into some form when you can actually find the one you want, or the place/holiday/person you want without scrolling through loads of images whilst the person you want to show the picture(s) to politely (or perhaps not) waits for you to find (not always) the picture(s).
So now’s the time to sort your digital photo collection out. Get some order into them. Get rid of duplicates, and make a new year resolution to not let them get on top of you again. Read this article to see what you might need to do, and make a list of the things you might wish to do.
Let’s assume however that you’re starting from scratch, what would be a good set of practices …
- Store all your pictures in one place on your computer – eg Google Photos on a Google Drive – and create a folder structure that helps you find them
- Tag them (to describe what/where/who is in them) and title them – img2634.jpg doesn’t tell you much!
- Back them up, consider using cloud storage for this as well – eg Google Drive, iCloud, Dropbox, OneDrive etc.
- Consider using an automatic way of backing-up the photos to the cloud so that they can be shared as well as preserved – eg Google Backup and Sync
… again you probably know all of that, but just in case!
Here’s an article that suggests a few tools to help you start the clean-up and another one from The Guardian.
So what’s my recommendation? Only one approach of many, but here it is … shoot it down!
- If you don’t want to pay out anything to organise your Photos and you don’t have an Apple Mac – let Google do it for you (and this is the solution I’ll describe below).
- If you do have a Mac, use the Photos app on your iPhone or iPad and the Photos application on your Mac desktop or MacBook [a couple of provisos for this however based on sharing with non-Apple users, or using in a non-Apple environment].
- Create a Google Account, if you haven’t got one already, and get 15Gb of free Google Drive (cloud) storage and unlimited storage if you choose to store the photos in High Quality (rather than Original Quality).
It’s a good idea in any case to have a Google Account as it allows you to create another eMail address – I’m a strong advocate for having more than one eMail address anyway. Go to Google Accounts to setup your Google ID – you can use your existing eMail address if you want to. Then with your account set up you can go to this page. I would suggest you download the Backup and Sync application for your desktop at the same time. Installing the application on your Windows PC, or your Apple Mac, will then create a Google Drive Folder in which you can store information and which then will then be backed-up to your Google Drive “in the cloud”. Voila – you have peace of mind that your precious information has been saved. Any changes you make to the information will be synchronised with the version saved on your cloud storage. - Set Google Photos up as a folder in your Google Drive.
- Allow Backup and Sync to copy photos from your phone/tablet to Google Photos (in your Google Drive).
- Only Import photos from your camera to your computer into a Google Photos folder using a structure such as [Year]>[Month & Date]
- Change the name of your photos in the folder to something a bit more meaningful.
- Get ready for some processing and sharing.
Organising and tidying-up – Part 3: Email – 10 Jan 2019
Boot-up
Monty Cohen – funeral Jan 25th
DupeGuru -how did it go?
Browser and Google – OK now?
Ways that Google can track you
How to test your PC for failing hardware
News
TV manufacturers play ball with Apple
Google Maps and CarPlay
Email – clients and accounts
Email doesn’t need to be accessed from a URL using your browser, or to a browser via an icon on your desktop, it can be linked to a mail application. Email is the classic example of a client/server application, where the client (the browser, or an application) makes requests of a remote server. Until the request is made, the information remains unread and unseen on the server. When using a mail application (rather than a browser), the act of opening the application usually starts the download of messages.
Popular clients for Windows – probably Mail for Windows, but if you’ve got Office 365 – you could use Outlook – but it’s probably more geared towards business users and provides more features than you really want, or need (a bit like Microsoft Word and Excel are overkill for us “third-agers”). If you don’t want to use a Microsoft product you could try Mailbird, or if you like using Firefox as a browser, you might want to consider using it’s email partner – Thunderbird.
Popular clients for Mac – probably a no-brainer – Apple Mail because it integrates well with your Mac, but if you want to look at alternatives, you could read this review.
Popular clients (apps) for iOS (iPhone and iPad) – well there’s nothing wrong with the Mail app, but you could try the Gmail app, or the Outlook app (particularly if you’re using Outlook on your laptop, or desktop machine)
Popular clients (apps) for Android – they come with their own email app, so there will be a Sony mail app, and Samsung mail etc. etc. But they will also almost certainly come with a Gmail app as well, so there’s probably no real reason to opt for anything different if you’re using Gmail.
There are other alternatives for your mobile device but I will just focus on Mail (iOS) and Gmail (Android and iOS).
Why would you want to use an email app rather than use a browser-based client. Well …
- You can easily combine multiple email accounts into one place
- You can store all your mail locally for archive purposes
- You can setup your mail so that it sends out email from a different email address using different SMTP servers
- You can create multiple email boxes for different purposes, easily apply filters to help you organise your mail
- … and probably many more.
What do you need to know?
Your email service is usually provided “free” as part of your internet/broadband package from your ISP (Internet Service Provider). This could be VirginMedia, BTinternet, TalkTalk etc. etc. However it is possible to get a free email service from elsewhere and Yahoo! and Google are examples of such service providers.
There are very good reasons to have a Google account and use Gmail, Google Contacts and Google Calendar, but I’ll leave that for another day. There are less good reasons for having Yahoo! mail and if you rely on that for your email service provision, I would suggest you might consider changing, or at least start using an alternative as well.
How does it all work? Well … email is delivered to your client in one of two methods (protocols) – POP3 (where the message is essentially downloaded to your device) and IMAP (where only an index and a header are initially downloaded, and then if you want to read the message it will be recalled from the server.
Essentially with POP3, the message will normally be deleted from the server after you’ve downloaded it – POP stands for Post Office Protocol and you can see why – it’s very like a Sorting Office. With IMAP the reverse happens, the message will be stored on the server and you actively have to mark it for deletion. This can cause confusion because often you feel you’ve deleted the message on your phone or tablet, but it’s still there when you go to look at your mail on your laptop/desktop. You should therefore remember to mark a setting in your mail app on your phone/tablet to delete the message from the server when you delete it from the phone/tablet. Here’s an article that explains the difference between POP3 and IMAP.
Then your outgoing mail is delivered using a different protocol (or method) called SMTP (Simple Mail Transfer Protocol) which transfers the message back to your mail provider for ongoing transmission to the recipient.
So … to set up a mail client on a device you need to obtain some information about the POP3 or IMAP address to fetch the mail, and the SMTP address to send the mail. You will also need the username (usually your email address) and password for the mail service you are using. Here’s an example from a self-hosted email service that I use for my websites, this would be an example of the most difficult configuration you’d ever be likely to encounter.

For some services you may need to set up the client in a browser linked to your mail provider service, but most of the common ones have been set up in the client to do the connections automatically.
For BTinternet …
… but be careful …
… and when you go to Settings …

I much prefer Gmail which allows you to do so much more …


Live Demonstration!!!
iPhone (Mail and Gmail), and then Instructions for Windows Mail [which are provided here].
Wikipedia … oh dear!
I’ve known for a long time – in fact ever since my Librarian colleagues brought it to my attention and advised me to use it with great care – that Wikipedia was, and is, not a reliable source for information. Along with the myth of “just google it” to get information on almost anything … and then not subsequently and consciously make a decision on whether the search results returned were reliable, or even the best, the other myth has been “just look it up on wikipedia”.
I’ve subscribed to this myth – quite literally – donating regularly when asked, thinking that a collective is, and was, a good way to collect and curate information – harnessing the power, enthusiasm and knowledge of the crowd to plant, weed and publish articles. Whilst I realised that it could NEVER be an authoritative reference source, I accepted it as a good, quick and easy way of looking things up. My online dictionary/encyclopedia. Not any more.
I’ve written about why this came to my attention on my other blog – “Just thoughts …” in this article – “Well this is fascinating, and very disturbing …” but I thought it important to bring it to your attention on this blog as well. The issue is that reputable professionals are being targeted by anonymous “editors” on Wikipedia and having entries about them taken down.
As I understand it – and please add to my knowledge if incomplete or incorrect – the way Wikipedia works is that once you’ve established the right to create an entry – a page – that article can be modified through voting up or down proposed changes. Beyond that however it would appear that if you have a privileged position – obtained it would seem solely by virtue of the amount of your activity – you can propose deletion of any other entry, and then it’s up to others to vote to keep an article, or indeed support the deletion. It is therefore very easy to co-ordinate an attack on a Wikipedia page to have it removed. In the case of an individual, if they didn’t create the page for themselves, no reference will be made to the person targeted, they do not have any rights to object, they may not even know the page written about them is under discussion for deletion. They can cease to exist on Wikipedia!!!
So we have an extension to our world of fake news; that is the deletion of truth. What is the world coming to!
Organising and tidying-up – Part 2 – 20 Dec 2018
Boot-up
Google and Browser – OK?
“Short for web browser, a browser is a software application used to locate, retrieve and display content on the World Wide Web, including webpages, images, video and other files. As a client/server model, the browser is the client run on a computer or mobile device that contacts the Web server and requests information. The web server sends the information back to the browser which displays the results on the Internet-enabled device that supports a browser.
Today’s browsers are fully-functional software suites that can interpret and display HTML Web pages, applications, JavaScript, AJAX and other content hosted on web servers – this makes a browser a platform for running web-applications (like your banking application) in its own right. This means that some websites stipulate which browser you must use to access their services. Many browsers offer plug-ins which extend the capabilities of the software so it can display multimedia information (including sound and video), or the browser can be used to perform tasks such as videoconferencing, to design web pages or add anti-phishing filters and other security features to the browser. When used like this it is a fully fledged application environment in much the same way as Microsoft Office, or Adobe Photoshop is.
“The three most popular desktop browsers, according to Net Marketshare, are Chrome, followed by Microsoft Internet Explorer, Firefox and Edge. Other major browsers include Apple Safari and Opera. While most commonly used to access information on the web (or internet), a browser can also be used to access information hosted on Web servers in private networks or intranet.”
I hope that helps. You’ll notice that the word Google isn’t mentioned at all!! However Google does provide us with Chrome. As we discussed (and as I demonstrated) you can decide which search engine to use – this could be Google, or Bing, or Yahoo, or DuckDuckGo – which I am currently using. You decide this in the Settings of your browser.
News
Wikipedia -I won’t be donating to them anymore!
The usual Facebook story – this time about disillusioned journalists employed to fact-check pages …
“They’ve essentially used us for crisis PR,” said Brooke Binkowski, former managing editor of Snopes, a factchecking site that has partnered with Facebook for two years. “They’re not taking anything seriously. They are more interested in making themselves look good and passing the buck … They clearly don’t care.”
Google is above the law – in NZ it seems
Google Lens appears on the iPhone (iOS) – here’s Google’s update report, and Google Maps tells you where to go, not just how to get there.
File Organisation
The problem … duplicates, versions all over the place, unable to find “stuff”. No escape from the problem – it has to be sorted out. However help may be at hand.
Using DupeGuru for both documents and photos – https://lifehacker.com/the-best-duplicate-file-finder-for-windows-1696492476 and https://home.bt.com/tech-gadgets/computing/how-to-find-and-remove-duplicate-files-and-photos-on-your-pc-11363985986930and https://dupeguru.voltaicideas.net/
Organising and tidying-up – Part 1 – 6 Dec 2018
Boot-up
We had a lively discussion at which members raised issues connected to their network falling-out; possible reasons why this might be – for example clashing with a neighbour’s network; solid walls in old houses – but felt that this sounded like a hardware, or CONFIGURATION problem that only the ISP (Internet Service Provider) could fix with an engineer’s visit.
I mentioned my problems with upgrading an iMac and how I decided – having looked at the work involved – that I should take it to Neil’s workshop … We will fix your PC. [Update: I’ve just spoken to him and he’s explained the risk in doing the job and that of course that risk needs to be passed on to me, so I’m going to have to think about it!]
We also through the meeting talked about browsers and search engines. I referred you to the post I wrote a few weeks back – “Just Google it …” – I’ve also researched a couple of sources for a good definition of what a browser does, this is the best I could come up with …
“Short for web browser, a browser is a software application used to locate, retrieve and display content on the World Wide Web, including webpages, images, video and other files. As a client/server model, the browser is the client run on a computer or mobile device that contacts the Web server and requests information. The web server sends the information back to the browser which displays the results on the Internet-enabled device that supports a browser.
Today’s browsers are fully-functional software suites that can interpret and display HTML Web pages, applications, JavaScript, AJAX and other content hosted on web servers – this makes a browser a platform for running web-applications (like your banking application) in its own right. This means that some websites stipulate which browser you must use to access their services. Many browsers offer plug-ins which extend the capabilities of the software so it can display multimedia information (including sound and video), or the browser can be used to perform tasks such as videoconferencing, to design web pages or add anti-phishing filters and other security features to the browser. When used like this it is a fully fledged application environment in much the same way as Microsoft Office, or Adobe Photoshop is.
“The three most popular desktop browsers, according to Net Marketshare, are Chrome, followed by Microsoft Internet Explorer, Firefox and Edge. Other major browsers include Apple Safari and Opera. While most commonly used to access information on the web (or internet), a browser can also be used to access information hosted on Web servers in private networks or intranet.”
I hope that helps. You’ll notice that the word Google isn’t mentioned at all!! However Google does provide us with Chrome. As we discussed (and as I demonstrated) you can decide which search engine to use – this could be Google, or Bing, or Yahoo, or DuckDuckGo – which I am currently using. You decide this in the Settings of your browser.
We also looked briefly at these three posts on the website
Sextortion (Private site)
Subscription services (Public)
Creating an online magazine (Public)
News
Quora gets hacked
… and so does the Marriott
Google Fi brings WiFi to the masses
A change in direction for tumblr
Google’s Wing delivery drones to be tested in Finland
BT begins to take Huawei kit out of it’s forthcoming 5G network
and finally … the trials and tribulations of Facebook continue
Password managers
How do they work – I will just be describing how LastPass works, but others will be similar …
“LastPass is a browser extension that generates, stores, and fills in passwords. It makes practicing good security a little easier, by letting you generate unique, random, very long passwords for each website you go to. If one website is compromised, attackers only have access to your account on that one website, and only until you change the password.
“On the backend, the security of your LastPass vault hinges on the “master password”. When you create your LastPass account, the vault is encrypted with the master password. The master password, thus, is the key to the vault, which is protected by mathematics. For a decent password, it would take longer than the age of the universe to crack your password and enter your vault. On top of this, LastPass artificially makes logging in take *much* more time (on the order of a few seconds, but this adds up to billions of years for a brute force attack) and thus more difficult to attack.
“LastPass never sees the “raw” contents of your vault. When you log in, your master password is scrambled through a one-way hash function, and sent to LastPass. LastPass compares this with the hash they have on file, and if everything checks out, they send your encrypted vault to your computer. Your computer then decrypts your vault using the master password, and stores it for the duration of your session.
“In the unlikely event that LastPass is compromised, or LastPass receives a government request for your information, all LastPass has is your hashed master password, and an encrypted vault. These are both absolutely worthless without the master password itself. The only way around this is to try every possible password to see if it matches the hashed version. This is why resetting your LastPass master password also empties your vault.”
[Source: Quora but see also Guide to getting started with LastPass]
You can increase your security by using two-factor authentication linked to your master password, but if you feel your master password is strong enough that should probably be sufficient.
What do you need to do?
Two approaches – from the browser, or by downloading an application and then installing browser extensions (see article above). The first way is probably the easiest, watch this!
What’s the choice?
Well obviously LastPass, but here is a review of other password managers as well.
Live Demonstration!!!
We didn’t have enough time to get round to looking at email – clients and accounts, so I’ve transferred the content I’ve prepared over to a new post for the first meeting in the new year.
Sextortion, Have I been pwned and Password Managers
We’ve discussed this a couple of times now this term, so I was interested in seeing it pop-up on the BBC website. Here’s the link to a short video …
www.bbc.co.uk/news/stories-46323625
I’ll be looking at password managers next time, but in case you can’t make it, I’ll write-up a post as well. I use LastPass, but there are others. I also pay a small amount for it so that it can be used on more than one device.
Is it time to move to more paid subscription services?
I have to admit, the events of the past few weeks have made me look much more seriously at paying more for the IT services that I’ve taken for free up until now. Of course they’ve never been free, I’ve had to put up with the adverts and the email messages I don’t really want – alerting me to this deal, or that deal, and I’ve willingly put up with that as a price worth paying for the service I’ve been receiving. But two events have changed my mind, and moreover I feel the IT world is actually changing slowly as a consequence of the mistakes (to be exceptionally generous) of Facebook and Google; and the decision of Apple to switch more attention to Services, targeting this as their main income stream for the future, and not relying on Hardware alone.
So what were the earth-shaking events in the Harrison-IT-world? Well the first was Google’s announcement that having hidden the news of a potential security weakness in an API, for several months (presumably to secure their stock-market price at the time Facebook was struggling, and presumably also after ensuring that the potential breach was secured) they used this as an excuse to kill-off (sorry “sunset”) Google+ next August. Now this service was not the success Google hoped it to be, and most definitely has not generated the revenue they hoped it might, but for me, my family and for many communities (particularly of photographers – because of the close linkage to Google Photos) – it was a hugely valuable tool. Now, we have to look for another social media platform. It could be Google Photos – Google may have plans to “enhance” it to take on features from Google+, or it could be another platform, but it’s just a pain in the neck having to move off something we’re used to! Google have real history with “sunsetting” tools that people get used to using [Thanks to @MrSimonWood for this link.]
The second was Flickr’s announcement that they were going to limit their Free account to 1000 images – excluding those that were licensed under Creative Commons, which a lot of mine are. They are encouraging users to take out a Pro subscription to remove restrictions and allow more and larger images to be uploaded. This didn’t meet with the same “horror” feeling. I immediately felt that this was a decision that would secure the future long-term of the service under the new owners – SmugMug. [A feeling that I didn’t have when 500px made changes to their platform which led me to delete my account.] So I immediately subscribed and took advantage of the first-year discount price (still available for a few more days I believe).
So what am I saying. I’m saying that if there’s a service that I really want, and I really need some feeling that it’s going to be around for a while, I should pay for it. I wasn’t given that option by Google – shame on them; it appears I’ll never be given that opportunity by Facebook. Both of them are essentially marketing and advertising platforms. I don’t see either of them being able to develop a hybrid model as Flickr has been able to do.
This all makes Adobe’s Creative Cloud Photography Plan and Microsofts’ Office 365 seem so much more sensible. I’ll continue with the former, but decline the latter as my roots are now firmly planted in the Apple world where I look to see how they will develop their Service offerings in Music, TV, Home and Car fields.
Interesting times.
Getting started with digital photography: Part 3
… and the following books …
The Digital Photography Book (parts 1-5), Scott Kelby, Peachpit Press
"It's getting to be a bit like Christmas" – 22 Nov 2018
Boot-up
These were the suggestions from last time that you came up with …
Password Manager [Aelfryn]
Creating and updating a website [Martin]
Google settings [Paul]
Facebook settings [Me ???]
Windows settings [Don]
Backups (and archiving) [Stella]
Labels (next session) [David]
Photos – organisation and folders (finding) and editing [Toni]
Video-editing [Toni]
Building an internet browsing computer using Linux from an old laptop [David – Digital Projects maybe]
Have I forgotten any? Send me any further suggestions.
Charging your phone overnight
News
Not much …
Facebook execs deny knowing anything!
YouTube video-streaming in Europe may be curtailed due to EU Copyright legislation.
Google runs into “problems” with use of health data.
Black Friday, Voucher Codes, etc. etc.
… anything else???
Labels
You need a printer! If you’re using an iPad/iPhone – you need a printer that supports AirPrint.
Sorry … nothing I could try out for Android tablets, or phones – does anyone want to research this?
Finding a solution that works on every machine is challenging. Using Google suite the best bet – Contacts, Sheets and Docs with an add-on from Avery.
Start with Contacts. If you don’t use gmail for contacts, go to the Contacts in your eMail application – you need to Export chosen Contacts as a .csv file.
So for Google (gmail) – go to contacts.google.com …

You also need to add the Avery Label “add-on” to Google Docs
– docs.google.com

Then in Google Sheets (sheets.google.com), you Import the .csv file

Back to Google Docs and choose new merge from Avery Label Merge Add-on …

Select the Avery Product Code – L7160 – 21 labels is a pretty good starting point …

… and then the .csv file you want to merge …

Select the fields that you want to print from the panel on the right-hand side of the Google Docs screen …

… and then Merge at the bottom of the Panel. A message should appear telling you that a new document Avery_L7160 has been created, and it should look something like this …

… which you should then be able to print – once you’ve loaded the Label Printer Paper!
Also a demo of using Label Printer for iPad/iPhone.
Here’s a good summary of how to do it in Word, Pages (Mac) and Google Docs
