I have for the years of my retirement chafed under the yoke of slower Internet access compared with when I was at work. Although I have had fibre from the cabinet as soon as it became available, I have rarely had more that 18-20 Mb/s download speed and commensurately slow upload speeds. I have also suffered with intermittent halts on the network where a succession of routers have decided to drop the connection back to the ISP, sometimes for several hours. And not just one ISP either. We have also had problems with Apple devices (iPad and iPhones) which frequently dislike the wireless network and have to have their lease renewed or their wireless function turned off and then on again.
As my most recent contract was coming to an end in January 2021, I took the opportunity to explore other options. Fibre to the premises was my hope but not available and no prospect in sight. I had signed up to receive an indication of when it might become available but OpenReach has lived up to its reputation for impenetrability and Virgin Media have no interest in cabling up my end of Penylan.
I did remember a member of the Computer Group had mentioned non-cabled access although my faulty memory suggested the word ‘radio’ and I couldn’t track that down. But the concept stuck and I looked at whether it was feasible to implement home broadband using mobile technology. The answer is of course, yes.
I spent some time looking at the three possible providers – 3, EE and Vodafone. They all had different offerings: 3 the cheapest, EE possibly the most flexible and Vodafone another option. They all provide useful ways of determining just what service you can get at your address. 3 quickly dropped out as they did not provide 5G cover in my area. Then I investigated volume usage and checked with my existing supplier (Vodafone) as to what sort of throughput I was currently using. It turned out that EE’s highest level contract was an allowance of 300Gb per month and that if, as my wife and I do, you watch a number of subscription services over the Internet and do a lot of Zooming, you can approach that level quite easily.
So there I was, Vodafone was the remaining option: the most expensive but offering unlimited usage. I struggled with their online system for investigating any further despite being a current customer but eventually came up trumps – I wonder if that’s a phrase that will fall out of favour now?? – using their chat system. A piece of advice : use the chat system from the sales page not the general or technical support page. The financial imperative means they give better answers and don’t want to send you to any other group!
I quickly gained an assurance (in writing) that their 5G service would reach my house and provide good and consistent connections and importantly, there is a 14 day trial period to check it all out. I placed my order and on hearing of the difficulties I had had with the existing connection from Vodafone, have a £10 per month discount for 2 years. It’s still twice what I was paying, though.
The Gigacube and SIM came the next day by courier. It took me 10 minutes to install, plug in my two Ethernet cable to the sockets; then 2 or 3 hours to visit every networked device and change it over to the new wireless network. My iPad is now downloading consistently at 170Mb/s and nothing in the whole set-up is slower than 45 Mb/s. Every room in the house has a good signal including the attic room two floors up.
Issues? Yes, one. I distribute a wired Ethernet connection via powerlink devices (you connect one to the router, plug it into the mains and then get a network connection from similar devices plugged in elsewhere in the house). The main one is to my study for my PC and laptop. The new network didn’t seem to like this at first but after a few hours of head scratching and for no apparent reason, it suddenly started working. I haven’t worked out why yet.
Verdict: well, it’s early days isn’t it? But I’m certainly very pleased so far. I’ll monitor usage and maybe ‘unlimited’ was a bit of a luxury.
