How does the Internet work?

[Revised 17th January 2023 and February 22nd 2024]

Now there’s a question. Once upon a time it was a little easier to answer. You connected your computer with a piece of wire to a socket in the wall and beyond the wall was ??

So perhaps it’s never been easy to answer that question. It’s not magic, it’s not fluffy, it’s actually really complicated technology which works in a relatively simple way to make things relatively easy for us to use it. Let’s start with a few videos …

How does the internet work? – This [updated] BBC Bitesize page (produced for children) is a really good starting point to help you understand how the internet works and introduces some of the terminology (ie protocols, packets) that will be useful to you to understand the other videos.

How the Internet Works in 5 Minutes – the internet is not a fuzzy cloud. The internet is in effect a wire (or a fibre-optic cable), actually buried in the ground or carried as wires between posts. Computers connected directly to the internet are called Servers, while the computers you and I use are clients, because they are not connected directly to the internet, but through an Internet Service Provider. Mobile devices away from the home, connect to the internet using radio-waves to connect to cell-towers with increasing capacity being generated by increasing the frequency modulation of the waves (ie 3G, 4G, 5G and even 6G). Mobile devices in the home or in the office, or in public hot-spot spaces, use WiFi to connect to the internet using two frequencies – 2.4GHz and 6GHz. All of these require Routers to shuttle packets of information across the internet, and transmit e-mail, pictures, and web pages. Although this video is a little dated, it really does explain the process of what happens when you connect to the internet …

A more recent video and the ones that are referenced at the end of the video will get you a long way to understanding the technology that makes up the Internet.

How Does the Internet Actually Work? – this discusses how internet traffic can be labelled to ensure that packets of data can arrive at their destination with the minimum amount of disruption [- but it is a biased view in favour of scheduling]. However for an impartial point of view of Net neutrality, you should probably look at this video produced by Vimeo – strong supporters of Net Neutrality …

… and the policy documents from the Internet Society and Electronic Frontier Federation.

Finally a couple of alternative views of the internet. First, Andrew Blum (in a TED Global talk) philosophically examines What is the Internet, really? A journey that started for him when he found out a squirrel had chewed through a cable led to him exploring trans-ocean cables and the very physical nature of the internet – a wire! Then this rather entertaining video …

… takes us from very local internet and cell-phone technology, through an examination of data centres such as the former Western Union office at 60 Hudson in Manhattan, to laying ocean cables and the future with balloons acting as transmitting stations for low-density inhabitation, or remote areas.

You might also be interested in seeing a Google Data Centre, in particular the pieces on security and cooling are interesting. [However, all of this increasing use of the internet comes at a cost to our environment as the advance of Artificial Intelligence and its huge need for energy for increased computing power comes at a cost.]

Notes from Zoom meeting – 4th February 2021

A large attendance yesterday, touching nineteen as shown above. We started with this – The Blue Ball – it’s mesmerising; the digital equivalent of those steel balls that swung on a cradle on execs desks in the seventies, remember them?

I mentioned the emojipedia which I referenced in the last notes and offered to help anyone who wanted to get onto Signal at the end of the meeting. Then it was “round the screen” to find out what members had been up to, or were having difficulties, or issues, with.

Margaret reported on two scams, one from Lloyds Bank (spelt Lloyd) and an “internet interruption” call/text which on traceback (which David H had done having received the same one) appeared to come from Caerphilly! On a more productive note she had been able to transfer a lot of treasured photos from her old laptop – which she’d been unable to upgrade to Windows 10 unfortunately (for a number of reasons, lapsed time, lack of memory) – to their desktop. I mentioned that Linux was still a possibility to revive the old laptop, we could look at that agin when we were all together in person. She also told us about a very pleasant experience attending virtually the Destinations Travel event, and informed us about the Stanfords Travel Writer Festival and the videos from the event which finished yesterday will be online from that site.

Owen reported that following the last meeting, he’d replaced his Powerline Adaptors with new ones and was now getting much improved wired connection speed for his study.

Don had been decorating for the past three weeks, that is when he wasn’t standing in the garden at a safe distance from the lead gas pipe he’d fractured in a wall, thinking it was redundant!

Jim had got himself into “trouble” with Flickr for displaying a photo of some aubergines – this caused much mirth. He reported to me today that Flickr had apologised for slapping an “unsafe” rating on the picture, and it was now visible to everyone. He had also upgraded (on his new laptop) his copies of Audacity (audio editing) and PaintShop Pro (photo editing).

LetterA 1B2

Marie-Christine reported she was having a problem with her version of Lightroom and Windows. I offered to raise the matter on the Lightroom Queen Forum if she told me hat version of Lightroom, and the precise version of Windows she was having problems with.

Fred reported that a switch to Signal was not getting any traction with his friends, and that he’d had an instance of PayPal phishing to contend with.

David H added to Margaret’s description of the “internet will crash” scam. Someone asked where you should report such scams. The preferred method would appear to your ISP, in this case Sky, but Marie-Christine reminded us of Action Fraud (0300 123 2040) – is it a scam in itself? No it’s run by the police. Other tricks are to type the phone number of a caller into a browser and you’ll get an indication from Who Called Me? or Should I answer? Of course for an email you should look carefully at the email header address and type the domain into a browser to see if it’s genuine. David also asked whether it was possible to use WiFi for making telephone calls as the O2 signal in his apartment was so bad. The answer appears to be to activate WiFi calling for Android or iOS. David also reported that he was still not having any joy with his Times subscription on his iPad although it was working on his wife’s machine. I suggested that perhaps the subscription was limited to a fixed number of devices, and that perhaps deleting it from both machines and then re-installing it in order of preferences might solves the problem. Just a thought. Finally, he mentioned the possibility of adding people to a Netflix account and that his daughter had added them to her account and he was paying her £3 a month in gratitude – this being the cost of the extended subscription. It was pointed out that there was a similar option for Spotify, and the launch of Apple One scheme just recently was very similar. [NB The Spotify Family requires address verification; I’m not sure how this works but all members have to have “the same address” – work that one out yourself.]

Mike had nothing to report.

Renee reported some alarm issues ; problems with her satellite TV which required a factory reset eventually as the Italian channels had changed polarity (??) and just re-tuning didn’t solve the problem.

Stella had nothing to report.

John told us about the problems that have dogged them since he lost a bank card and the issues of not knowing whether a request to change details for a direct debit (because it use the former 16-digit number) was a scam or not. Just a nuisance. He wondered whether there were more scams at large currently because of Covid. Not sure. He reported with some delight success in transferring a SIM from an old phone to a new iPhone XR. There were some problems initially (with O2) but these were now resolved and he was getting the service he wanted at the reduced price of the service on the old phone. My standard advice is never to buy a phone on a plan, but to always save up for “the next one” when you purchase outright a new one. Also look at the plans that are available for SIM-only, or Pay as you Go. Measure up what you can get against the ones offered by GiffGaff (running on the O2 network and owned by them), which is my personal recommendation.

Paul had nothing to report, having been too sore to think of anything else but finding a comfortable place to sit since his accidental encounter with his loft.

Phil told us about a Facebook page – Strange things found in walls, including a safe and a gothic arch. He also told us about his experience (relating to Jim’s Flickr episode) of the poor performance of content-filtering for schools internet when he was working.

Ted told us about Just Watch – a really useful website that tells you which streaming service you should look on to find films, etc. He also mentioned how useful he was finding the Snipping Tool in Windows to cut-out an element from an image. I was able to say that the Screenshot Utility in MacOS did the same thing, but there were also short-key sequences for the Mac that did the same thing.

Sianed relayed the sad story of the Smart TV that had lost its smart functionality. For many of us that’s a cause for celebration as the smart functionality decreases with the age of a set as manufacturers don’t keep their apps up-to-date. So now she is in the happy position of using possibly an Amazon Firestick, a Google Chromecast (although Paul doesn’t rate it as there appears to a lot of US-content), a Now TV dongle, a Roku device or an Apple TV. Here’s a recent review of all of the ones available in the UK.

Finally Jenny described the National Pensioners Convention (Wales) event that she was participating in on Tuesday (9th February). You are encouraged to sign-up and take part in the webinar – I’ve circulated details by email earlier. She particularly noted the work of the Good Things Foundation and the Carnegie Trust in supporting digital inclusion activity and projects. She recommended looking at the former’s website.

I concluded the meeting with a gallop through home networking and router configuration which is all written up in this article which builds upon earlier ones.