Notes from Zoom meeting – 5th November 2020

So once again I’ve been a bit slow with the Notes. Apologies. I’ve been waiting for a couple of things which I’ve now received – thanks Paul, Jim and Fred and I’ve also needed to write a couple of short posts on URL shorteners and taking screenshots – now done. That being done, what else happened?

Margaret had received a book from her son who worked at the Met Office in Exeter and she read from it to illustrate just how much the computing power had increased there over the recent past.

Owen reminded us that the U3A AGM was coming up as a Zoom event.

John reported that he was still coming to terms with his new iPad Pro, and expressed some problems with sync’ing Apple email. I hope we sorted that out, but if not please raise th matter again.

Don was having problems with his Google settings, and I remarked that it would probably be a good subject to look at at a meeting. He also indicated he’d value some advice on a wildlife camera – I obliged with information after the meeting. It was felt that WiFi probably wasn’t the best way to transmit the images, and that if power to the camera was necessary that might restrict positioning.

Jim indicated he was still thinking about replacing his laptop. I gave some advice after the meeting, both to Jim and to the WhatsApp group.

Paul told us about his encounter with PayPal and Pre-approved or Automatic Payments. I attach his notes here …

I did not know these existed until I made a purchase from Google. My PayPal account automatically paid from one of my debit cards without any further selection from myself regarding my preferred funding source etc. So I investigated…

Not obvious  you have them,  or where they are 
Not easy to Find in PayPal Headings, as they are then called “Automatic Payments”
Log in to your Pay Pal account
Go to Settings (Gear Wheel type icon)
Go to Payments
Go to Manage Your Automatic Payments and then  Select
Click on  Show Active  &  Show Inactive as nothing may be displayed !
Select item from the list to change or deactivate.

… and you should have removed the Pre-approved or Automatic Payment.

Fred reported back on his conversations with Digital Communities Wales and his minute of discussions is attached below

“ Fred D reported back on the minuted action aimed at establishing the need for support/contact arrangements for isolated/disabled households, amongst others, as highlighted in media /TV reports & whether there could be a role for  group members individually  or collectively

Following  consultation with Jenny Sims the work of Digital Communities Wales was highlighted ;The organisation has received an £800K WAG grant to address Digital Exclusion & the Web-site gives a clear indication of wide ranging all Wales supported projects including involving those as above.

Following discussion it was decided to invite the SE Wales Programme Manger (Matthew Lloyd) to participate in the next (19/11) group Zoom meeting; It was also recognised that this activity could in, due course, be of interest to the main U3a branch & wider network”

In her absence, by email, Jenny reported My good news is that my digital working party’s recommendations have been approved and the National Pensioners Convention will launch a campaign on February 1st to help more older people get online and support those who cannot or do not wish to be online.

Subsequently Fred sent me this message from Cardiff County Council …

Further from my telephone conversation earlier I (Katie Rapell) wanted to clarify some of the initiatives and projects that we are currently running: 

Tablet Gifting Scheme – Due to be launched formally in the coming days. Will seek to provide the most vulnerable in our community access to a FREE data enabled tablet which they can keep. Eligibility applies, applications are subject to assessment. 

Digital Surgery (Digital Drop in sessions) – one to one digital advice available over the phone or via video call, current turn around response is 2-3 hours. This service is open to anyone and welcomes any digital query. This service used to be face – to -face in hubs, and also offered a repairs service but due to Covid -19 we have had to move online. Typical enquiries involve : 

  • How to download apps or access information online 
  • How to enrol in Adult Learning courses online or access council services 
  • Online benefit or tax applications 
  • Scam help service, to identify potential correspondence from fake or scam services and verification of email. 
  • Installation  of broadband advice and signposting 
  • referral for training or activities

Basic digital skills courses (BT Skills for Tomorrow) – In partnership with BT, We offer a one day basic digital skills course that is delivered through the Learn My Way platform. The course is tailored to personal need and is accredited. 

Progressive/ Industry aligned digital skills courses – In response to the growing digital sector, we have been collaborating with local industry to develop progressive digital courses that will complement the technology industry in Cardiff and globally. 

More information can be found here: https://www.adultlearningcardiff.co.uk/digital-support/

Thank you so much Fred and Jenny. We look forward to meeting with Matthew and Jenny on Thursday. The Council is due to launch it’s initiative this week through Facebook, twitter and press releases.

Phil gave a live demonstration of how an Amazon Echo Show device could work, and he was confident that it could pass his “granny” test – if he had one!!

Ann raised an issue she was experiencing with Libre Office and databases. This arose from a WhatsApp conversation where she and Maragret had been very helpful in providing some guidance to a friend of Paul, who was trying to set up a database for slides. I undertook to investigate the problem and was able to confirm that the Java Runtime Environment needed to be installed. I’d done that successfully on my MacOS system.

Online banking and shopping – 10th October 2019

Welcome & Boot-up
Introductions for the last time!
What do you want / expect from the Group?
Please tick your attendance, pay £1.50 and agree that you want to join the “Thought grazing” website I run where the notes of the meeting are posted, and if you are interested in joining a WhatsApp Group.

For those who’ve expressed an interest in “Thought grazing” and establishing a WhatsApp Group, I’ll send out an email following the meeting with UserIds and Initial Passwords for new members. [You can change your password if you want to – I’ll write a post that explains how you can do that.] The Password for Protected pages on the website is the same as everyone’s initial UserId Password, namely – Ca3rdyddU3A
Does anyone have any difficulties in connecting to the Thought grazing website?
Does anyone want to join the WhatsApp Group but is unsure how to do it?
[Note for self … I need to add member to Contacts on my phone, then I can see them in WhatsApp to add them as a member of the Group. Easy when you know how … duh!]
Incidentally Paul has written a post detailing how you can add WhatsApp to a Tablet.
Do we all know the difference between Google and an Internet Browser?  – Don’t be shy. This is perhaps the most important thing to be sure about before we go any further. Two links to look at – Just google it … and the notes from the first meeting last year.
What’s happening to Digital Projects? Well the first one has been announced, it’s a re-run of a Digital Photography course using Adobe Lightroom and the first session is next Wednesday at Cornerstone on Charles Street at 10:00am.
Which brings me to our webpage on the new website, has anybody other than Paul and David had any ideas? Paul has suggested this for the photo – https://pixabay.com/photos/computer-laptop-work-place-mouse-2982270/ – seems a good one to me! David suggested a photo (at least on the page) of Turing’s first computer; or it could be Leo – the one at Lyons Coffee; or even both!
Any other ideas?
Visits. We agreed visits to the Barclays ‘Maker Space’ which Mario will arrange for us, see details below …
In addition, as part of our community commitment,  we have also opened a new office in Cardiff designed to help businesses grow and start up in Cardiff. Great for budding Entrepreneurs (which statistics show can be high in the over 50s)  and inventors. Part of the Eagle Lab office hosts  a “Maker Space” that houses laser cutting, vinyl printing, 3D printing, electronics equipment including soldering etc. It has a distinctly digital feel too with a really switched on Engineer running the lab. We can host groups there and would be happy to chat with your Digital Projects group and your Science groups coordinators, to discuss with them what is available there and whether they would like to bring members along to take a look at the facilities, or host a meeting there. Please feel free to ask them to contact me and I can discuss what they need, what we have, what we can do to support your members.
… in the approach to Easter, and also a visit to the new BBC Centre after Easter.
Fred has offered to contact Brains and their new brewery at Cardiff Gate for a visit before Christmas.
I was unsuccessful in my first attempt at getting a visit to the Computer Centre of Cardiff University, however a second request targeted more closely at a tour of the Machine Room was successful, so I’ve said I will try and arrange that after Christmas.
News and other issues raised
Renee asked about opening compressed files in emails on an iPhone. We got some way to solving that one, but agreed to take it onboard as a conversation on the WhatsApp Group. I must confess to having forgotten about this – apologies.
I’m convinced there was something else that I’ve forgotten, can you help me?
Finally Catalina – the new operating system for the Mac – was released this week (as expected). My advice, as ever – and this is true for Windows as well, is to wait – let others suffer the pain, rather than you, and as I’ve detailed before there may be issues for some of your apps. I’ve switched-off Office 2011 already as my default app on my Mac for opening Microsoft Office files, it’s now the Apple programs that open these for me, but you could chose Open Office, Libre Office or Google Docs – they are all compatible with the .docx, and .xlsx file formats. Here’s how you change the default apps to open a document for MacOS …
These screen shots are taken from my iMac running Mojave, but they should be pretty similar for older versions of MacOS …
To change which application a document opens in:
1. Right click on the document’s icon.
2. Choose File > Get Info.
3. In the Info window, click the disclosure triangle next to “Open with,” and choose an application to open the document from the “Open with” pop-up menu.
4. If you want all documents of this file type to open with the same application, click Change All.
The important thing for you to get rid of any vestige of Microsoft Office is to press Change All…
In my screen shots I have used Pages (Apple’s Word Processor), but you could use Open Office, Libre Ofiice or Google Docs.

Gear Guide
Has anyone bought, or obtained anything recently they’d like to tell us about? It doesn’t have to be a computer, laptop, tablet or phone – just something that’s digital, ie used a computer processor in some way?
Apps Galore
That slot in the meeting where members are encouraged to share their experience (and possibly excitement) at a new app they’ve started using for their smartphone, tablet, laptop or desktop machine.
What’s IT all about?
Not this week
Online banking, transferring money and shopping
A subject which brings fear and trepidation into most of us. Should we even consider using our computers when we need to supply personal information to “the internet”, and in particular information about our bank and credit cards.
I would be foolish to say it’s completely safe, as my story last year detailed, but taking reasonable care you should be OK.
Discussion
Online banking, debit and credit cards
Safe as long as you don’t leave your machine logged-in; you don’t use it from a free WiFi access area; and you password your machine with a reasonably strong password. The banks have recently all upgraded the process of logging-in that should make access for no-gooders more difficult.
Here’s a useful link that summarises the different levels of protection offered for credit cards, debit cards and PayPal (see below).
Discussion
Then there’s ApplePay and Google Pay – does anyone use them?
Paypal
You may have assumed that PayPal was only of use when purchasing from eBay, Gumtree or Preloved, but it can be used – when a website provides the option – as an easy way to pay for goods online, as you can tie your PayPal account to a debit or credit card. As the article quoted above mentions, PayPal has it’s own payment protection scheme, but if you tie a Credit Card to your PayPal account, you will get the protection offered by your Credit Card.

You can also transfer money (abroad as well) using PayPal by transferring the money directly to another person’s PayPal account. This is not the cheapest way of doing it as the Exchange Rates are not the most favourable, but it’s easier than transferring using your bank account. Although written by a competitor, this article summarises the ways you can send money overseas.
Discussion
Your money abroad
As mentioned above there are ways of easily transferring your money abroad of which perhaps the best known is TransferWise. It’s relatively easy to set up an account, and you can immediately see the cost of transferring money abroad compared to what it considers its competitors. You can even obtain a free MasterCard to use as you roam across Europe, the US, Australia, NZ and the UK.

Which? Review of using TransferWise
However, there’s a newcomer on the block which is even cheaper that’s worth taking a look at – Revolut. Both TransferWise and Revolut offer an app for your SmartPhone to allow you to do easy switching of money from your domestic bank to your online account, and Revolut also links to ApplePay. It’s easy to open a Revolut account, you transfer some funds to it and obtain a Visa Debit Card which you can then use in any ATM abroad, at low exchange rates and zero fees.

Here’s a comparison from Money Saving Expert of the Transferwise Debit Card with Revolut.
Here’s a link to a Which? Report on Challenger Banks and Revolut – you may not be able to see this – I have a Which? Online Account.
Discussion
Enough of Banking – what about shopping?
This could go on for a long time! Your experiences, please?
Any really good examples of a great online shopping experience?
Hints and tips:
Use all the facilities the retailer offers, especially if (like Amazon) they provide Two Factor Authentication (2FA) to protect your account; so it’s safe to store credit card details, and addresses on the site.
Use lists to save items you are interested in, but don’t want to purchase just yet; use your order history to re-order goods.
Remember, if you’ve relatives abroad you should look to open accounts with the local Amazon, or search for retailers in their countries that deliver – it’ll be far cheaper than sending it by post, but if you have to post look at this site – Parcel2Go – which you can use for UK postings as well and which you can arrange a local pick-up as well as pick-up from a local shop.