So you want a new laptop? [from Which?]

How to buy the best laptop

Five crucial questions you need to ask to find the perfect laptop.

With hundreds of models to choose from, you’ll want to a laptop that ticks the boxes and will last the test of time. One of the biggest decisions will be how much you want to spend – what many don’t realise is that if you’re after a good all-rounder for day-to-day tasks, it doesn’t have to be a lot.

We award Best Buys to our top-performing laptops, and our cheapest Best Buys costs less than £500. Plus if you’re willing to compromise you can find good models for as little as £150.

Top five questions to ask before buying a laptop

Before you start shopping for a laptop, it will help to know the answers to the following five key questions.

1. How much should I spend on a laptop?

Less than £200 – Intel Celeron or Atom processors, 2GB of Ram and 32GB of storage. Won’t be particularly fast, but fine for note taking and browsing the internet.
Less than £400 – Intel Pentium, Core i3, AMD Ryzen 3 and 4GB Ram. Fast enough for web browsing and research work. Aim for a Full HD screen and an SSD if you can.
Less than £600 – Intel Core i5, i7, AMD Ryzen 5, 7 and 8GB of Ram. Should be ideal for photo editing and some light video work. Look for a thin and light design, a Full HD screen and an SSD.
Less than £800 – As above, but in increasingly high-end designs. Look for great battery life on premium ultrabooks.
More than £800 – Some stunning designs, great screens and good speakers. High-end laptops will suit more intensive tasks, such as video editing or playing games. You can buy Apple MacBooks from £950 and above.

2. Operating system – what type of laptop do I need?

There are three major players when it comes to the software (operating system) your computer runs on. Windows, MacOS, and ChromeOS.

Buy a Windows 10 laptop if…

You prefer the familiarity of Windows
Have specialist software you can’t live without
Want a big variety of laptops to choose from

Buy a MacBook if…

You have a budget of at least £950
Value longevity and build quality
Use other Apple products, or are happy to learn a new operating system

Buy a Chromebook if…

You’re on a budget
Value simplicity
Don’t mind working in web-based applications

3. How powerful does my laptop need to be?

In short: If you need a laptop for light use and note taking, look for Intel Pentium or Intel Core i3 and at least 4GB of Ram for a great experience. Go for Intel Core i5 and i7 and AMD Ryzen 5 and 7 and at least 8GB of Ram if you’re a heavy user. Look for dedicated graphics from Nvidia and AMD if you want to game.

Processing power really matters if you’re planning on using a laptop for photo or video editing, or are otherwise a very heavy user, opening lots of programs and browser tabs.

When looking at laptop processors, you’ll see two main specifications beyond the product name: clock speed (measured in Gigahertz or GHz and number of cores) and Ram. Think of clock speed as the speed limit on a road and the number of cores as the number of lanes. As on a road, depending on traffic conditions – the tasks being done on your computer – a road might see a greater benefit from more lanes or a higher speed limit.

In the simplest way possible, more of both is better, and all of our reviews describe what sort of tasks a laptop is good for.

Think of Ram (Random Access Memory) like a desk and your hard drive like a filing cabinet. You pull files out of the cabinet and it takes a while, but once they’re on your desk, you can reach for them instantly. The same is true of Ram; once you have loaded a file from the hard drive, it’s now in the Ram and can be accessed almost instantaneously.

The bigger the desk you have, the more items you can access more quickly, and the same goes for Ram. Most mid-range laptops come with at least 4GB of Ram, and we’d tend to recommend 8GB for people who are heavy web users or usually have lots of documents and pictures open.

You can manage with less, but you’ll have to rein in your use. If you fill up your Ram, some of the things you’re working on will be moved back to the hard drive, making things feel a lot slower.

Some cheap computers come with 2GB – this is usually fine on a cheap Chromebook, but some Windows 10 laptops will struggle.

When you close a program or file, it is removed from the Ram and makes room for other things to be accessed immediately. This is part of the reason why closing programs you aren’t using can make your computer faster.

4. Screen – what size and resolution of laptop display do I need?

In short: Unless you have a very low budget, don’t settle for less than Full HD, no matter the size.

A laptop’s screen is one case where bigger isn’t always better. If you want a longer-lasting battery and a more portable device, you may want to go for an 11, 12 or 13-inch display; most of these will weigh between 1kg and 1.5kg.

The largest you’re likely to see is 15 or 17 inches, with weight increasing to around 2kg to 3kg.

Most machines on the shelves now have a Full-HD 1,920×1,080-pixel resolution display, and high-end models can have even sharper screens with even more pixels up to and beyond 4K Ultra HD. Generally, the higher the resolution, the sharper the picture.

Only cheaper laptops should have a lower screen resolution of 1,366×768. This is fine for most people, but if you like to have lots of items on screen at once you’ll prefer a higher-resolution display.

5. How much laptop storage do I really need?

In short: Go for an SSD unless you really, really need more storage at all times. Storage capacity, measured in the size of the hard disk drive (HDD) in gigabytes (GB) or terabytes (TB, equal to 1,000GB), determines how many things your PC can hold.

Documents, photos, music, movies, programs – they all take up space. Bigger is usually better, although solid-state drives (SSDs) are often more expensive for considerably less space. This is because they load much quicker and are completely silent.

We’re also seeing a lot of cheaper laptops (including Chromebooks) carrying eMMC (embedded Multi-Media Controller) flash storage, which is slower than SSDs and gives you very little storage space.

If you cleared out all the stuff on your computer you don’t actually need, how much space do you think you’d have? How much do you have now? Check ‘My Computer’ if you’re using Windows to gauge how big your next laptop’s storage needs to be.

Laptop battery life: manufacturer claims vs reality

In short: Manufacturer battery claims aren’t useful unless you’re only comparing models from the same brand. Use our reviews to get the full picture. Manufacturers often make heady claims about how long their laptops’ batteries last. Our tests ignore the manufacturer claims and involve multiple battery rundowns while simulating web browsing and watching videos.

If you’re buying a portable laptop that you intend to use when travelling or on your commute, make sure the battery life is at least six hours based on our reviews. We’ve tested some models that last for more than 10 hours before they need recharging.

But we’ve also found companies claiming 10 hours of battery life on average, while our own tests found 6.3 hours was closer to the mark.

Battery stamina on large, desktop-replacement models won’t be as crucial, as they’ll almost always be near a power socket, but we still mark them down if they run out of juice in under four hours.

May 28, 2020January 15, 2023

Upgrading the RAM on your Laptop PC

The only tool you need is a Posidrive #0 screwdriver for this laptop, I bought a set of six small screwdrivers made by Black & Decker some time ago; if you’re going to do more of this sort of thing, you might need to buy a more sophisticated toolset. I also attached an earth strap – just to show you how to the job properly – but to be perfectly honest I don’t usually bother.

But I’m jumping ahead. You first have to find out what upgrades you can do to your PC. I recommend using Crucial as the supplier of both RAM and hard disk upgrades. When you land on the site, you will see a screen something like this – it will change as new products are introduced …

… you click on Select Computer (you can download a tool to scan your computer, but that shouldn’t be necessary as all the information you need is usually on the bottom of the laptop) and supply the information required about your computer …

… and the following information should come up.

I’ve selected the Upgrade I want, but I’m also offered different DRAM memory choices, as well as SDD hard disk upgrades …

… from this I get the Part No. and then see if I can purchase it cheaper on Amazon – for old memory I usually can …

… so that’s saved £10. Now we turn to the removal of the old 1Gb DRAM module and the insertion of the new 2Gb module. Turn the laptop so that it’s back is facing upwards …

… take your screwdriver and unscrew the screws which are holding the back panel in place.

On this model the screws don’t totally come away from the panel which is great as there’s less likelihood of losing any of them. Unscrew them all, and slide the panel off …

… the DRAM is right in front of you on the left-hand side of this picture. All laptops have different layouts, but the DRAM modules are very easy to pick out! Next comes the first tricky bit (not really). You need to prise the two clips holding the module in place on either side of it. Here’s me prising one clip away …

… you have to do them together of course, but as I don’t have three hands … the module will pop out and swing upwards so that you can easily remove it, which you should do and place it on an electrically inert surface – just in case you have to put it back! You then get your new module and slip it into the space vacated by the old one at an angle. [My apologies – I should have taken a picture of this.] Most problems occur at this point as it can be tricky to insert the new module in firmly enough. You then gently push it down so that the clips re-engage with the module.

Nearly finished now. The new DRAM module is in place and you just have to replace the back panel, tighten the screws and hope that the new memory will be recognised when you boot-up the computer. You may be advised that the Memory Configuration has changed when you re-boot, just ignore this the first time you attempt to re-boot your computer. Check the memory has been recognised from the Windows System Panel …

… and you’re good to go. Any problems, first try and check the module has been inserted firmly and far enough into the slot, and then if necessary run the System Configurator when asked to when you boot up. I’ve never had to do the latter, I have had to unscrew the panel and re-insert the memory module though.

And that’s it. It took me about 10mins, but I have done it before. Still 30mins tops will see you with more memory in your old laptop and hopefully improved performance.

May 2, 2020May 11, 2021

Notes from Zoom Meeting – 30th April 2020

Apologies for the slight delay; if you look on the Notice Board and the Guides Menu bar, you can see I haven’t been idle. All the guides are offered unread; I can’t recommend them as I haven’t looked at them yet, but I have used BDM publications on a few occasions in the past and they produce the “manuals” that you often see in WH Smith & Sons, and in their Motorway Service outlets. Pictorial and easy to read is how I’d describe them.

A good attendance again, up to 15 at one time – I was willing two more people to join to force the Gallery view to extend on to a fifth line; maybe next time.

A Review of items from the last meeting:

David H was happy to report that his issue with shielding and deliveries from Supermarkets was now resolved and that Tesco had offered to provide the service to them without the paperwork (as I understand it). Paul on the other hand described the trials and tribulations in getting Asda to amend their online order.

I reported back that I’d been unable to help Ann with her Nest problem, we’d given some suggestions to Margaret on WhatsApp about her router/printer problem, and to Christine (in the last notes) about her Digital TV antenna query. Jenny was going to follow-up her hardware issues with Neil next week.

Today’s issues:

Owen gave us the good news that U3A had purchased a subscription for Zoom and that he was maintaining a diary for any group wanting to use it. I requested that our weekly meetings be put in the diary.

Renee had received her new iPhone SE (review from The Guardian here) but was having problems with her internet connection – someone will have to help me, I’ve forgotten what the problem was!! Duh!

John was experiencing a number of problems with his MacBook Air with files being greyed out (presumably in Finder). He was going to do more research of the problem and get back to us. Perhaps Creating a Topic in the Computing Forum might be a good idea John? He was also disturbed that in setting up email for his wife on the computer that her email was now in the same system as his, whereas before it wasn’t. I suggested that this was almost certainly due to the necessity of them both needing to have separate Login IDs and accounts on the machine.

David H asked a question of Paul about the Honor phones, to which Paul replied it was wise to investigate whether they had the Google suite of programs available to them as Trump had barred the US from installing them – same for Huawei phones as well. If you bought an 8A (?) this would not be a problem as this model pre-dated the ban. These phones are available from Argos and Carphone Warehouse.

Jim showed us his new external DVD/CD Drive to replace one that had failed in his Laptop. [I forgot to write the model down – can you remind me] He also enquired whether anyone could help him preview photos on his Windows Laptop (outside his photo-editing software). The order in which the pictures occurred seemed to appear in different orders and so it was difficult to review to delete duplicates etc. Owen suggested that he might look at Irfanview. Someone else suggested that there were specific programs to sort out duplicates – indeed we dealt with that in an earlier meeting – dupeguru was used.

Marilyn asked whether it was safe now to upgrade to Catalina on her Mac. I agreed to check and for her, and did, and as she had no Legacy Software installed, it was now perfectly safe to upgrade.

Jenny gave an account of her work for the National Pensioners Convention (?) and asked members whether any of us had experience of providing training for older people. Some of us shared our rather jaundiced experience. We wish her good luck!

Christine alerted us to the fact that Ancestry was now available online through the Cardiff Library Service – but you had to have a current Library account, with a PIN to access it. I received an email alerting me to the fact that Kew was making a lot of its digital records available online during the Covid-19 lockdown – here’s a link to that. You need to have registered with them. Could be an opportunity for genealogy work?

Don gave a very positive account of his experience in using a TP-Link mesh network device to extend his WiFi network in his house. He also alerted us to a service available for Which? to sign-up for a Scams Newsletter. I told the group that I’d purchased another Trendnet WiFi extender device for outdoor use.

Ann thanked us for our advice to clean her Home button on her iPad with an alcohol-based solution to improve the performance of the button. She also enquired on whether anyone had experience of using any video-editing software. I thought I had some notes somewhere on the subject – maybe done for a Digital Group session, but I can’t find them currently. I did find however that I installed (and used) Shotcut and had also (but not purchased) Wondershare Filmora – these are cross-platform programs which work n both PC & Mac. I also mentioned that I thought you could do some basic editing in YouTube, and then download the finished work back to the home machine and delete the uploaded video(s). This feature of Windows 10 might be of use too. I can see that it might be an interesting idea to try a special Zoom meeting on video-editing – especially since I have to do some myself at the current time.

My notes:

Google (and Microsoft in recent adverts) is responding to the rise in the use of Zoom to extend the use of Google Meet (formerly just for business use) to everyone who has a gmail address. The problem with both of these is that you need to have a Google (or Microsoft) account to make use of the service. Zoom is service and platform independent as it’s web/cloud based.

Zoom has responded to security concerns and this article and video might be worth looking at. Those of us in the Apple camp might find this article interesting for group calls.

Google and Apple combine to provide indirect method of doing contact tracing, but UK government decides to go alone with another NHS IT project. [Watch this site for details if and when it appears – there are also pages on other NHSx Covid IT services.]

I mentioned that I’d found an app to help me tune my guitar (Fender Tune), and that I’d also purchased (£4.99) an app called SongShift to copy Playlists from Spotify to Apple Music (and many other services as well) and back again. It works very well!

Finally, we looked at Phil’s experiences of plumbing in a new dish washer, but more interesting than that was his work in installing Ubuntu Linux on an old laptop. Here’s an article that explains the key differences between Windows and Linux. Something that I’d been meaning to do for some time now and had always intended as a Digital Project. Quite a few members were interested in this as the subject of a Zoom Digital Project and Phil and I will be putting our heads together to try and set this up. Watch this space.