A satisfying and pleasant end to a trying day.

You’ve got to hand it to Apple. They do look after their customers well – at least this one they do!

You may remember I’d been having trouble with the boot-up of my 2013 iMac – yes, it’s at least 5 years old. It’s a powerful machine which I bought to do photo work and it’s been a delight, but the problems reported here …

I’ve now had an introduction to the SBOD

… had come back this month. After a couple of attempts to fix the problem myself, which I had assumed to be software problems, which involved me re-installing the operating system on a completely clean disk (ie I had to re-install all my data and applications from backup which was painless and automatic, but took a bit of time), I contacted their support via online chat, and after Traci had exhausted everything she could remotely, I was referred to the Genius Bar in the local Apple Store for an appointment that same day (actually 18:45 in the evening). A very competent and pleasant hardware technician (David) did “triage” on the machine and announced that the Fusion Drive was in fact faulty – it was a hardware problem.

And … they offered to replace and repair it at no cost to myself as I’d bought it from Apple, not elsewhere.

That’s the way to create brand loyalty. Thanks David. Thanks Apple Store, Cardiff.

Creating your own online magazine

I am a creature of routine. I used to listen to Today on Radio 4 when I got up in the morning; now because I can’t stand the egos being pushed into my ears, I have a much more peaceful and indeed useful start to the day – after I’ve scanned The Guardian (online), BBC News (online) and Wales Online websites, and checked my email and other social media such as Google+ (alas – soon to be no more), WhatsApp, Twitter and less frequently than I used to – Facebook.

I’ll start at the beginning and describe what I do to curate my interests, my daily internet workflow. The jumping-off point is to check my RSS Feeds using Feedly. What is an RSS Feed I hear some of you say? Well it’s a signal from a website that new content has been posted on a website. So if there are a number of sites that you are interested in, you can get an alert with an extract of content sent to you by what is called a RSS Feed, which you can then pick-up and read in full using a RSS Reader. Now the favoured Reader for a long-time was Reader (from Google) – but as is their wont, Google “sunsetted” it. That is they killed it off. Fortunately a really good alternative came to the rescue in Feedly. Every time I come across a website I want to follow, I add it to my Feedly and, as long as a RSS Feed can be setup for the site, place it in a category for the feed (eg photography, or IT) so that my stream of reading is organised to some level. I could stop there, after all I’ve got the link to the webpage, it’s stored in a category and I can go back and read it anytime I’m online. However, what if I just want to scan quickly the content, and go back to it later, or what if I want to read it online? That’s where Pocket comes in.

If I see an article in Feedly that I want to read later, or even archive, I add it to my Pocket, giving it some tags to help me find it later. I do both of these tasks on a smartphone, or tablet, it’s much easier than using a desktop/laptop as there are good apps which work together for both Feedly and Pocket. Once in Pocket, the article, stripped of everything that is irrelevant, can be read offline – once it’s sync’d the content from the web to your device – or alternatively you can click on a button to read the original article online.

But then occasionally, I come across some content that I want to share more widely – to the Thought grazing community for instance; and for this I use Flipboard which is a really easy way of creating an online magazine; made up of articles (perhaps with comments added) which you found interesting. From my Pocket app, I just click on the Share button and select <Share via …> and chose Flipboard. On Flipboard I’ve created a couple of “magazines”, so I chose which one I want to “publish” the article to, and perhaps write a comment about the article; and then Post it. That’s all there is to it, but what do you need to do to replicate my workflow and produce something like this …

View my Flipboard Magazine.

Curating the web

Step 1 – create a Feedly account, and download the app if you’re going to use a smartphone, or tablet

Step 2 – select websites you want to get an RSS feed from [see above, or read What is an RSS feed?]

Step 3 – check periodically to see what has “popped-up” in your feed reader.

Saving for another day, or for off-line reading (bookmarking+)

Step 1 – create a Pocket account, and download the app if you’re going to use a smartphone, or tablet

Step 2 – save to Pocket from your browser (perhaps using a browser extension), or from a sharing icon in Feedly

Step 3 – tag your articles, and read at your leisure, or when you want to

Creating a magazine to share with others

Step 1 – create a Flipboard account, and download the app if you’re going to use a smartphone, or tablet

Step 2 – create a Magazine within your Flipboard account, and decide whether to make it Private or Public

Step 3 – add articles to your magazine from your Pocket app (as described above) , or from your web browser

Good luck!